About Eleos

Eleos Virtual Healthcare Solutions was founded by a physician, for physicians—born out of a real, pressing need to alleviate provider burnout and improve patient care.

Born from Experience. Built for Impact.

Dr. David Pak, founder of Pak Medical Group, experienced firsthand the crushing weight of administrative overload in his own clinic. Like countless providers across the country, he spent long hours seeing patients, only to be buried under paperwork well into the evening and weekends. His focus was stretched thin, his work-life balance eroded, and despite his deep commitment to patient care, the burden of documentation was stealing the joy of practicing medicine.

Determined to find a solution, Dr. Pak pioneered the use of a dedicated scribe within his own practice. After piloting the program, he expanded it to all 60+ providers in his group—leading to increased clinic productivity, reduced turnover and burnout, and a rise in revenue, even after covering the cost of the scribes. Not only did provider satisfaction soar, but recruitment became easier, as new hires were drawn to a workplace where administrative burdens were minimized.

In fact, when surveyed after six months of working with a scribe, 90% of providers said they would never go back to working without one. This success laid the foundation for Eleos Virtual Healthcare Solutions—transforming provider workflows, optimizing clinic efficiency, and restoring the joy of practicing medicine.

The Birth of Eleos: A Real Solution to Provider Burnout

What happened next was transformative. By integrating a trained Virtual Healthcare Associate (VHA) to handle charting, chart prep, medication refills, lab orders, referrals, and scheduling—all within a single 15-minute patient appointment—he experienced an immediate shift in his daily routine and overall well-being.

Regained 2-3 hours per day that were previously spent on administrative tasks
Eliminated after-hours charting, restoring work-life balance
Became more present and engaged with patients, leading to better compliance and stronger doctor-patient relationships
Saw an increase in revenue due to timely closed encounters and improved operational efficiency
Increased patient capacity—allowing for higher patient throughput while also boosting the bottom line, covering the cost of the scribe, and increasing overall revenue

What began as a scribe-specific solution to a clinic-wide challenge became the foundation of Eleos Virtual Healthcare Solutions.

Beyond Scribes: Comprehensive Virtual Support for Clinics

As Eleos grew, we recognized that provider burnout was just one part of a larger problem. Clinics also needed support for administrative tasks, front-office operations, and patient coordination.

Today, we go beyond scribes to provide comprehensive virtual support through a team of highly skilled Virtual Healthcare Associates (VHAs), including:

Physician-Trained Scribes – Supporting real-time charting, orders, referrals, and chart prep
Virtual Medical Assistants (VMAs) – Handling medication prior authorizations, appointment scheduling, patient follow-ups, and lab/imaging orders
Administrative Support Specialists – Managing patient intake, insurance verification, referrals, and general office support
Value-Based Care Coordinators – Assisting with chronic care management, quality reporting, and risk adjustment

Eleos is more than just staffing—we provide full-service virtual solutions that seamlessly integrate into clinic workflows, helping teams operate more efficiently.

Supporting Those Who Support Patients

At Eleos Virtual Healthcare Solutions, we exist to empower healthcare professionals by eliminating the administrative burden that pulls them away from patient care.

We source, train, and place highly skilled Virtual Healthcare Associates (VHAs) who become an extension of your team—helping clinics streamline workflows, enhance efficiency, and improve patient outcomes.

As a long-term staffing partner, we provide:

A proven solution to provider burnout
Seamless, highly trained support for clinics
Operational efficiency that drives better patient care

With Eleos, providers spend more time with their patients, not paperwork!

The Eleos Difference: More Than a Vendor—A True Partner

We are not just a staffing company. We are a strategic partner, committed to the long-term success of every clinic we support.

Founded by a physician, built for providers
Staffed with bilingual, college-educated healthcare professionals
Designed to integrate seamlessly into existing workflows

At Eleos, we are redefining the future of healthcare staffing—one clinic at a time.